Your Privacy, Our Priority

Privacy Policy

Last updated: 11/10/2025
Effective date: January 1, 2025

QR Smart Code ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

Information We Collect

We collect several types of information to provide and improve our service

Personal Information

  • Name and email address
  • Company name and business information
  • Billing and payment information
  • Profile information and preferences
  • Communication preferences
  • Customer support correspondence

Usage Data

  • QR codes created, edited, and deleted
  • Scan analytics and performance metrics
  • Pages visited and features used
  • Time spent on platform
  • Click patterns and user flows
  • Device and browser information

Technical Data

  • IP address and geolocation data
  • Browser type and version
  • Operating system
  • Device identifiers
  • Referral source
  • Log files and error reports

QR Code Scan Data

  • Scan timestamp and location
  • Device type and operating system
  • Browser information
  • IP address (anonymized after 30 days)
  • Referrer information

How We Use Your Information

We use collected information for various purposes

Service Provision

Creating and managing your account, processing transactions, delivering core features

Analytics

Providing scan analytics, performance metrics, and insights

Improvement

Enhancing user experience, developing new features, fixing bugs

Communication

Sending service updates, security alerts, marketing messages (with consent)

Security

Detecting fraud, preventing abuse, ensuring platform security

Compliance

Meeting legal obligations, enforcing our terms, protecting rights

Information Sharing and Disclosure

We do not sell your personal information

Service Providers

Third-party vendors who assist us in providing services:

  • Cloud hosting providers (AWS, Google Cloud)
  • Payment processors (Stripe)
  • Email service providers (SendGrid, Mailchimp)
  • Analytics providers (Google Analytics, Hotjar)
  • Customer support tools (HelpScout, Intercom)

Business Transfers

In connection with mergers, acquisitions, or sale of assets, your information may be transferred.

Legal Requirements

We may disclose information to comply with legal processes, government requests, or to protect our rights and safety.

Data Security

We implement robust security measures to protect your data

  • End-to-end encryption for data transmission (TLS 1.3)
  • AES-256 encryption for data at rest
  • Regular security audits and penetration testing
  • Access controls and authentication mechanisms
  • Employee security training and background checks
  • Incident response and breach notification procedures

For detailed security information, see our Security Page.

Your Privacy Rights

You have the right to

  • Access: Request a copy of your personal data
  • Rectification: Correct inaccurate or incomplete data
  • Erasure: Request deletion of your data ("right to be forgotten")
  • Restriction: Limit how we process your data
  • Portability: Receive your data in a machine-readable format
  • Object: Object to processing based on legitimate interests
  • Withdraw Consent: Revoke consent at any time
  • Complaint: Lodge a complaint with your supervisory authority

To exercise these rights, contact sales@qrsmartcode.com

Additional Information

Marketing Communications

We may send you marketing communications if you've opted in. You can unsubscribe at any time by clicking the "unsubscribe" link in emails or updating your account settings.

Cookies and Tracking

We use cookies and similar technologies for functionality, analytics, and marketing. For detailed information, see our Cookie Policy.

International Data Transfers

Your information may be transferred to and processed in countries outside your residence. We ensure appropriate safeguards through Standard Contractual Clauses and other mechanisms.

Children's Privacy

Our service is not directed to individuals under 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, contact us immediately.

Questions About Privacy?

We're here to help you understand our privacy practices

Contact Us

sales@qrsmartcode.com

Related Documents

GDPR Compliance•Cookie Policy•Terms of Service•Security Information

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