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Frequently Asked Questions

Find everything you need to know about QR Smart Code's features, functionality, and upcoming updates.

General Questions

What is QR Smart Code?

QR Smart Code is a powerful platform that allows you to create reusable and customizable QR Codes. It provides detailed analytics and integrates with your CRM for enhanced marketing strategies.

How is QR Smart Code different from other QR code generators?

Unlike basic QR code generators, QR Smart Code offers reusable codes, detailed analytics, CRM integration, and (coming soon) the ability to display ads before redirection, making it a comprehensive marketing and analytics tool.

Who can use QR Smart Code?

QR Smart Code is ideal for businesses of all sizes, marketers, event organizers, and anyone looking to leverage QR codes for analytics and improved customer engagement.

Is there a free trial?

Yes! Join Free. No credit card required to start your trial.

Features and Functionality

What are reusable QR codes?

Reusable QR codes allow you to update the target URL without generating a new code. This means you can change the destination of your QR code at any time without reprinting or redistributing the code itself.

What kind of analytics does QR Smart Code provide?

QR Smart Code offers detailed analytics including scan rates, locations, times, and devices used. This helps you understand which QR codes perform best and optimize your marketing strategies accordingly.

How does the CRM integration work?

QR Smart Code integrates directly with your CRM system, allowing for automated lead qualification and opportunity tracking. This streamlines your marketing and sales processes by connecting QR code interactions with your customer data.

How does QR Smart Code track user location?

Currently, QR Smart Code tracks user location via IP address. In future updates, we plan to offer optional GPS tracking (with user consent) for even more accurate location data.

Can I customize my QR codes?

Yes! You can customize colors, add your logo, change shapes, and adjust the design to match your brand identity. All customizations maintain scannability.

How many QR codes can I create?

The number of QR codes you can create depends on your subscription plan. Our plans range from 100 codes to unlimited codes per month.

Upcoming Features

What are pre-redirection ads?

In our upcoming version, we'll introduce the ability to display ads before redirecting users to the final URL. This feature will allow you to engage your audience further and create additional branding or conversion opportunities.

Will GPS tracking be mandatory?

No, GPS tracking will be an optional feature that requires user consent. It will provide more accurate location data for businesses that need precise geographical insights.

Pricing and Billing

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and bank transfers for enterprise plans.

Can I cancel my subscription anytime?

Yes, you can cancel your subscription at any time. Cancellations take effect at the end of your current billing period, and you'll retain access until then.

Do you offer refunds?

We offer a 30-day money-back guarantee for annual plans. If you are not satisfied, contact us within 30 days for a full refund.

Technical Questions

Do QR codes expire?

Dynamic QR codes (reusable) remain active as long as your subscription is active. Static QR codes never expire.

What happens to my QR codes if I cancel?

Dynamic QR codes will stop redirecting after your subscription ends. You can export your data and download static versions before canceling.

Is there an API available?

Yes! We offer a comprehensive REST API for Business and Enterprise plans. Full documentation is available in your dashboard.

Still Have Questions?

Can't find what you're looking for? Our support team is here to help you with any questions.

Support Hours: Monday - Friday, 9:00 AM - 6:00 PM EST
Response Time: Typically within 24 hours

Ready to Get Started?

Join thousands of businesses using QR Smart Code to track and optimize their customer engagement. Try it free today.

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